Name and contact data of the person responsible for data processing

This data protection information applies to data processing by Thorsten Löffler – Coaching & Consulting, herein represented by Mr Thorsten Löffler, Markgrafenstr. 56 – 10117 Berlin, e-mail: thorsten.loeffler@tl-reco.com, as well as to the following internet site: www.tl-reco.com.

Calling up our website

(1) When opening our website, your browser will automatically send information to the server of our website. This information will be temporarily saved in a logfile. The following information will be captured without any additional actions on your side and will be saved until it is automatically deleted:

• the IP address of the requesting computer,
• the date and time of access,
• the name and URL of the file accessed,
• the website from which access was gained (Referrer URL),
• the browser used by you and possibly the operating system of your computer as well as the name of your access provider.

(2) The listed data is captured and processed by us in order to guarantee the smooth establishment of the connection and the comfortable use of our website. In addition, it will be used for the evaluation of the system safety and stability, as well as for administrative purposes in order to continuously improve our services.

(3) The legal basis for data processing is Art. 6 s. 1 p. 1 lit. f DSGVO. Our lawful interest follows from the above purposes of data capturing. Under no circumstances will the data captured be used to draw conclusions regarding you as person. The data is saved for a period of 7 days and is then automatically deleted.

(4) Our online offer is operated via a hosting service provider in Germany. The provider with whom we have entered into an agreement on the processing of orders in terms of Art. 28 DSGVO provides us with infrastructure and storage for our website and e-mail boxes on his servers within the EU and conducts maintenance, technical support as well as the operation of the system. In this process the provider, upon our instructions, processes personal data that you make available to us when using our services, e.g. your name and your e-mail address, for carrying out the contract. Ensuring a smooth and safe operation of our online offer also constitutes our lawful interest in terms of Art. 6 s. 1 p. 1 f DSGVO.

(5) Furthermore, we us cookies and tracking tools for our website. What processes are used and how your data is used will be explained in the relevant sections.

Cookies

(1) On the basis of Art. 6 s. 1 p. 1 lit. f) DSGVO we use so-called cookies on our website. These are small files that your browser compiles automatically and that are saved on your end device (laptop, tablet, smartphone etc.) when you visit our site. Cookies do not cause any damage to your end device, contain no viruses, no Trojans or other malware. The cookie will save information in connection with the specific end device. This does not mean, however, that we will be provided with immediate knowledge of your identity. The use of cookies serves to make the use of our offer more pleasant for you. We utilise so-called session cookies in order to recognise that you have already visited individual pages of our website. These will be automatically deleted when you leave our site. In addition, we also utilise temporary cookies that are saved for a specified period on your end device to enhance user friendliness. If you visit our site again to make use of our services, it will be recognised automatically that you have already visited us and what entries and settings you have made so that you need not enter them again.

(2) We also utilise cookies to capture the use of our website statistically and to optimise and evaluate our offer for you. These cookies will allow us to recognise automatically whether you have already visited us. They are automatically deleted after a specified time. Most browsers automatically accept cookies. However, you can configure your browser in such a way that no cookies are saved on your computer or that you will always be notified before a new cookie is created. The full deactivation of cookies, however, can lead to you not being able to use all functions of our website. The duration for which cookies are saved depends on their purpose and may differ. The cookies are used for the above purposes and serve to protect our lawful interests.

Contact form and e-mail contact

(1) Our internet site contains a contact form that can be used to make electronic contact. If a user makes use of this option, the data entered into the input mask will be transferred to us and saved. This data is:

• Name
• e-mail address

At the time when you send the message the following additional data will be saved:

• IP address of the user
• date and time when contact was requested

(2) Alternatively, it is possible to make contact via the e-mail address that is provided. In this case your personal data transmitted together with the e-mail will be saved. This data is not transferred to third parties. The data is used solely for processing the conversation.

(3) The legal basis for processing of data with the consent of the user is Art. 6 s. 1 lit. a DSGVO. The legal basis for processing the data that is transferred when requesting contact or when sending an e-mail is Art. 6 s. 1 lit. f DSGVO. If the e-mail correspondence aims at concluding a contract, the further legal basis for processing is Art. 6 s. 1 lit. b DSGVO. The processing of personal data from the input mask serves only to allow contact to be made. In the case of contact being made by e-mail, this also constitutes the required lawful interest in processing the data. All other personal data that is processed during sending will serve to prevent abuse of the contact form and to ensure the safety of our information technological systems.

(4) The data is deleted as soon as it is no longer required to achieve the purpose for which it was captured. For all personal data from the input mask of the contact form and from the e-mail this will be the case when the respective conversation with the user is ended. The conversation is ended when the circumstances indicate that the respective matter has been finally resolved. The additional information captured during the sending process will be deleted within a period of no longer than seven days.

Social media sites

(1) Amongst others, we operate on the social media platforms Facebook, Xing and LinkedIn, as well as sub-sites. Data that you enter on these sites are primarily captured by the operators of the respective sites.

(2) When you communicate with us through these sites and transfer your data to us for this purpose, the legal basis is Art. 6 s. 1 lit. f) DSGVO if no consent is given (Art. 6 s. 1 lit. a) DSGVO) or if your contact is directed towards concluding a contract (Art. 6 s. 1 lit. b) DSGVO). Our processing of personal data will serve only to process the establishment of contact or communication with you. This also constitutes the lawful interest in processing the data.

(3) In the case of contact via Facebook, data processing shall be effected through Facebook Inc. with its head offices in the USA. Facebook Inc. is certified for the US-European data protection agreement “Privacy Shield” which guarantees adherence to the data protection levels applicable in the EU. Data processing via Xing is done through XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. In the case of LinkedIn data processing is done through LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. LinkedIn Corp. with its head offices in the USA is certified for the US-European data protection agreement “Privacy Shield” which guarantees adherence to the data protection levels applicable in the EU.

Conclusion of contract

(1) When you instruct us to become active for you or when you make use of our services, we shall capture the following information:

• company, where applicable the department within the company
• title, first name, surname
• a valid e-mail address
• address
• telephone number, incl. mobile number
• information that is required for the successful implementation of the contract

(2) The data is captured

• to be able to identify you as our customer
• to be able to fulfil the contract for you
• to be able to effect correspondence with you
• to be able to issue invoices
• to be able to process possible liability claims or to lodge claims against you.

(3) Data processing is effected upon your request and, in terms of Art. 6 s. 1 p. 1 lit. b DSGVO, it is required for the said purposes to duly process your instructions and for both parties to fulfil obligations arising from the contract.

(4) The personal data captured by us for implementing the contract shall be saved until the statutory retention obligation and/or possible contractual warranty and guarantee rights have expired and shall then be deleted unless we are obliged by Art. 6 s. 1 p. 1 lit. c DSGVO on the basis of duty of documentation according to fiscal and commercial law (arising from HGB, StGB or AO) to save such information for longer periods or if you consented to such information being saved for longer periods in terms of Art. 6 s. 1 p. 1 lit. a DSGVO.

Transmission of data to third parties

(1) With the exception of the aforementioned and the below-mentioned purposes, no transmission of your personal data to third parties will be effected.

(2) In the event of a delay of payment and all other statutory preconditions being given we shall forward the required data to a company instructed to enforce the claim. The legal basis for such actions is given by Art. 6 s. 1 lit. b), as well as Art. 6 s. 1 lit. f) DSGVO. The enforcement of claims arising from the contract is to be considered as a lawful interest in terms of the latter provision mentioned.

(3) For tax auditing and bookkeeping purposes we shall transmit all required data to the appointed tax practitioners. The legal basis for this is Art. 6 s. 1 lit. f) DSGVO. Assistance and consulting by a tax advisor is to be considered as a lawful interest in terms of this provision.

Rights of person concerned

• in terms of Art. 7 s. 3 DSGVO you may revoke the authorisation that you have granted us at any time. This will have as a consequence that we may in future no longer continue any data processing that was based on such authorisation;
• in terms of Art. 15 DSGVO you may request information about your personal data that was processed by us. In particular, you may request information on the purpose of processing, the category of personal data, the categories of recipients who were given insight into your data, the planned storage duration, the existence of a right to correction, deletion, limitation of processing or objection, the existence of a right of complaint, the origin of your data if they were not captured by us, as well as the existence of an automated decision-taking process, including profiling and any possible pertinent information in this regard;
• in terms of Art. 16 DSGVO you may immediately request the correction of incorrect personal data saved with us, or the completion thereof;
• in terms of Art. 17 DSGVO you may request the deletion of your personal data saved with us, insofar as processing of such data is not required to exercise the right of freedom of opinion and information, to fulfil any legal obligations, to observe any public interest or to enforce, exercise or defend legal claims;
• in terms of Art. 18 DSGVO you may request the restriction of processing of your personal data, insofar as the correctness of the data is disputed by you, the processing is unlawful but you do not wish to have the data deleted and we no longer need the data, but you need such data to enforce, exercise or defend legal claims or you have lodged an objection against the processing of such data in terms of Art. 21 DSGVO;
• in terms of Art. 20 DSGVO you may request to receive the personal data that you have made available to us in a structured, common and machine-readable format or to request its transmission to another party responsible; and
• in terms of Art. 77 DSGVO you may lodge a complaint with the supervisory authority. Generally, you can approach the supervisory authority of your normal place of residence or work or our head office for this purpose.

Right of objection

Insofar as your personal data is being processed on the basis of lawful interest in terms of Art. 6 s. 1 p. 1 lit. f DSGVO, you have the right to lodge an objection against the processing of your personal data if reasons for this exist that arise from your special situation or if the objection is directed against direct advertising. In the latter case you have a general right of objection that will be implemented by us without your particular situation being stated. If you wish to exercise your right of revocation or objection, simply send an e-mail to thorsten.loeffler@tl-reco.com.

Data safety

(1) All data transmitted personally by you, including payment data, shall be transmitted with the customary and safe SSL standard (Secure Socket Layer). SSL is a safe and proven standard that is also used, for example, in online banking. You will recognise a safe SSL connection, among others, by the s added behind the http (that is, https://…) in the address line of your browser or in the lock symbol in the lower area of your browser.

(2) Furthermore, we make use of suitable technical and organisational safety measures in order to protect your personal data saved by us from manipulation, partial or full loss and unauthorised access by third parties. Our safety measures are continuously upgraded according to the latest technological developments.